Shipping & Delivery

All Roberta Amsterdam orders are shipped from the Netherlands. You will receive a tracking email as soon as your order has been dispatched.

Dispatch

Orders placed before 23:59 CET are dispatched the next day. During exceptionally busy periods, launches or public holidays, processing may take slightly longer. If this affects your order, we will let you know.

Shipping within the European Union

We offer free express shipping on orders from €150. For orders below €150, the available shipping rate is shown at checkout before payment.

Orders are shipped with DHL or FedEx. Delivery estimates depend on the destination and are displayed at checkout. Prices include applicable VAT, and orders delivered within the European Union do not incur import duties.

Shipping to the United States

We offer free express shipping on orders from $400. For orders below $400, express shipping costs $39.

Estimated delivery is 3–5 business days after dispatch. Applicable import duties and taxes are included, so there should be no additional import charge on delivery.

Tracking and delivery estimates

Once your order has been dispatched, you will receive an email with tracking information. Delivery times are estimates and may be affected by customs processing, carrier delays, weather or other circumstances outside our control.

Delivery address

Please check your delivery address carefully before placing your order. If you notice an error, contact us at info@robertaamsterdam.com as soon as possible. Once an order has been dispatched, we may not be able to change or redirect it.

Delivery issues

If tracking shows an unexpected delay, or your parcel appears lost or damaged, please contact us through our Contact page or email info@robertaamsterdam.com. We will help you investigate the shipment with the carrier.

For information about returns, please see our Return Policy.